COACH UP
About the Program
Coach Up™ equips emerging hospitality workers—often navigating re-entry, foster care, or economic hardship—with the confidence, communication skills, and coaching habits needed to grow from job-ready to leader-ready.
Participant Impact
Build workplace confidence and presence
Communicate across generations and cultures
Navigate conflict with professionalism
Set and achieve personal & career goals
Begin a pathway for promotability and growth
Organizational Impact
Higher retention and promotability
Alignment with workforce and re-entry goals
Economic mobility outcomes for underserved communities
Cohort-based structure that supports career pathways
COACH UP
Program Tracks



4-Week Intro Track
Orientation & Goal Setting
• Communication & Feedback
• Conflict Navigation
• Shift Leadership & Planning
6-Week Core Track
Includes 4-week content plus:
• Coaching Peers for Performance
• Building Bench Strength for Promotion
8-Week Expanded Track
Includes all of the above plus:
• Thriving as a New Manager
• Reflect & Present (peer accountability + recognition)
