SPEAKING
Jason Brooks’ HospiVation, LLC is a culmination of some of the best parts of elite hospitality brands in the industry that had to adapt through some of the most challenging times in our generation.
As a 30+ year hospitality executive, Jason speaks to high-performance leaders, hospitality teams, and culture champions to help drive growth, navigate mindset shifts in leadership, and develop teams to win back your time in your personal and professional life.
Septemner 15 - 17 / Myrtle Beach, SC
Come join us for an inspiring gathering of South Carolina's most influential hospitality power players and top-level executives as we come together to explore best practices and business trends that will not only boost sales, but also enhance customer satisfaction.
October 20-24 / Louisville, KY
Chilled hosts an annual upscale bartender event that is designed to ELEVATE industry and educational experiences. Chilled 100 Bartenders embark on an ELEVATED educational journey, including distillery tours and tastings, immersive dinners, specialized seminars, and networking opportunities geared at expanding their working knowledge of the industry. ELEVATE is intimate, productive, upscale, and responsible.
November 6-7 / Orlando, FL
Start here to discover all that the premier event for Florida’s hospitality industry has to offer – restaurants, foodservice, and lodging. Join us at the Orange County Convention Center, November 6-7, 2024 alongside our co-located event, The Pizza Tomorrow Summit. You will have the chance to explore hundreds of exhibitors on both trade show floors and have access to new companies, products, and initiatives that will help propel our evolving industry into the future.
We understand you, we get you, and we are able to help you through our systems that work to make your team and customers connected by closing the gap of expectations and execution.
Jason's Topics
Closing the Gap Between Customer Expectations & Operator Execution In Your Brand - Workshop
In the hospitality Industry the gap between customer experience and company execution can be dangerously miles apart. These gaps build frustration and loss of trust in the customer, with the company, and with the operators, causing everyone to lose focus on the most important aspects of our business. The connection. All of the touchpoints the customer has with us are created equally. Either we exceed them, or we don’t.
Never Lead Alone Again: 5 Keys to Build Back Your Team & Time
What’s the one thing that every manager needs to be a leader? Followers. A Team. Their A-Team. The challenge? Managers have regressed in the soft skills needed to develop their teams because of changes to their own patterns of management. This regression escalated during the pandemic, widening the gap of effective leaders in the field. Get what it means to understand the B.I.G. picture in connecting the reality of your goals with the reality in your business.
Jason Brooks will help you and your team get there.
Leading with The Right Mindset: Managing vs Leading vs Coaching
The average hospitality professional will act in all three facets multiple times a day to reach positive results for their team/s. The trick is knowing which mindset and methodology is appropriate for the given situation. Unknowingly most of your teams’ underperforming results are based on not knowing the differences between the three. Even with those that know the three mindsets, they can still over-commit to stay within just one. I can tell you, it is not one versus the other, but a balance of all three.
Jason will walk you through the fundamentals of when to use a management style, versus leadership style, versus a coach mentality, and build a productive team through the power of relationships.